Public trust, business integrity & civic accountability, measured in real time.

Was left unattended to by medical staff when I was wheeled to the hospital.

I am raising a complaint about the poor condition of roads in the Mataheko community. The deteriorating road surface, including potholes and uneven sections, creates difficulties for motorists, commercial drivers, pedestrians, and residents who depend on these roads daily. These conditions can increase vehicle maintenance costs, contribute to traffic congestion, and expose road users to potential accidents, especially during heavy rainfall. Poor road conditions can also affect access to homes, businesses, schools, and essential services. I request that the responsible authorities conduct a physical inspection of the affected road, assess and repair potholes, damaged road surfaces, and associated drainage problems where identified. I also request information about any planned rehabilitation or maintenance works, and the installation of temporary warning signs or other appropriate safety measures if necessary. Additionally, I would like residents to be provided with an update on the proposed actions and expected timeline.

I am submitting a complaint regarding a reduction in my prepaid electricity balance with Electricity Company of Ghana. After purchasing prepaid electricity credit for my household, I noticed the balance decreased more quickly than expected. This has raised concerns about meter readings, electricity consumption records, or potential deductions. I am requesting an investigation into this discrepancy, verification of the meter number and readings, a written explanation of any unusual consumption, and a meter inspection if a fault is suspected. Additionally, I would like a correction or refund for any incorrectly charged amounts. I have provided supporting evidence including photographs of the meter, purchase receipts, and current credit display.

There have been ongoing instances of poor network service in parts of the region. Please investigate the cause of these network issues.

I am reporting multiple extortion cases occurring at the East Legon American House police checkpoint. Police personnel are allegedly harassing drivers. I request that this matter be looked into.

I am submitting this complaint to raise concerns about the communication of school fees and related administrative information to parents and guardians. Parents need timely, clear and consistent information about school fees, payment deadlines, additional charges and the procedures for resolving payment-related queries. Where information is delayed or unclear, it can create unnecessary anxiety and make it difficult for parents to plan and meet their obligations. I would like Achimota School's administration to review its communication process and ensure that parents and guardians receive clear, accurate and timely information about all school-related charges and payment arrangements. This complaint is intended to encourage transparency, accountability and improved communication between the school and parents. What I am requesting A clear breakdown of applicable school fees and any additional charges. Written clarification of payment deadlines and approved payment channels. A designated contact point for parents who need help resolving fee-related questions. An improved process for notifying parents of changes to fees, payment arrangements or school policies. Supporting evidence The following evidence can be attached if available: Evidence 1: A copy of the school fee notice or payment instructions. Evidence 2: A screenshot of a message or email requesting clarification. Evidence 3: A relevant school circular or communication showing the information that requires clarification.