TrustLens

Citizen Resolution Centre

Every complaint has a reference, a lifecycle, an escalation path and a public record of what was done.

Public complaints register

Structured, searchable case records — not a social feed.

Agency accountability

National resolution rate 0%

InstitutionCasesResolvedRateAvg 1st responseEscalatedSatisfaction

No agency data yet

Performance appears as complaints are filed.